Jade AI is built from the ground up to meet regulatory requirements. We handle the complexity so you can focus on recovering revenue.
The Telephone Consumer Protection Act governs how businesses can communicate via SMS. Jade AI ensures every message follows the rules.
Rate Limiting
We automatically limit message frequency to avoid harassment claims and carrier filtering.
Opt-Out Handling
STOP requests are processed instantly. Opted-out numbers are permanently blocked from future messages.
Time Restrictions
Messages are only sent during permitted hours (8am-9pm recipient's local time).
Required Disclosures
Every first message includes proper identification and opt-out instructions.
Example compliant message:
"Hi Sarah, this is Jade on behalf of Acme Corp regarding invoice #1847 for $2,450. Would you like to discuss payment options? Reply STOP to opt out."
We treat your customer data with the highest level of security. Enterprise-grade protection for businesses of all sizes.
All data is encrypted using AES-256 encryption when stored.
All communications use TLS 1.3 encryption.
Role-based permissions ensure only authorized users access data.
Complete audit trail of all actions for accountability.
Automated backups with point-in-time recovery capability.
24/7 security monitoring with rapid incident response.
We collect only what we need and are transparent about how we use it.
We collect invoice data (amounts, dates, customer contact info) and communication logs. We don't access or store full payment details—that stays with your payment processor.
Active account data is retained while your account is active. When you close your account, we delete all customer data within 30 days. Aggregate, anonymized analytics may be retained longer.
We share data only with service providers necessary to operate (SMS/email providers, infrastructure). We never sell data. All providers are contractually bound to strict data protection.
Yes. Under CCPA and GDPR, individuals can request deletion of their data. We provide tools for you to honor these requests and will assist as needed.
We're committed to earning and maintaining your trust.
Annual audit of security controls and practices
Full compliance with EU data protection requirements
California Consumer Privacy Act compliance
Our team is happy to discuss compliance requirements and how Jade AI can meet your needs.